The owner is a cheapskate and a dirty rotten snake. He can't keep employees and his customer service skills are 0. His untrained staff sold us products that killed our animals and all he did was say "not my fault not our responsibility, what are you gonna do sue me? I ain't scared of you or anyone else for that matter." I am beside myself. All I asked was reimbursement for the animals that died since his staff told us their products were safe. Now we are out animals and money. Never again.
This store definitely has everything you need. Even things you didn't realize you needed. The store owner is a polite man. The warehouse workers really work hard and you can tell that they genuinely care about their jobs.
This store needs some management help. Products are poor always out of stock. Feed purchased at times have been molded, bedding quality is poor and packaged loose. Hay poor quality. Can't keep employees and whose who are there are rude along with the owner. Will never have our business again!!!!
Also one of the warehouse workers is super cute and incredibly friendly. I'll come back for employees like him! (friendly & helpful)
Most of the people are friendly there and I love the atmosphere, but DON'T buy fescue hay here, or if you do, check it first. They'll sell you a bale that's totally rotten for $5.50 and not take returns. Sometimes they have a great supply and other times it is just terrible.
This store is a great resource for the agricultural community including the equine community. A good source for general hardware, agricultural supplies and equipment as well as general supplies for your horse. I was looking for a Mill Creek manure spreader. I called them and they had the model I was looking for in stock. However, after the long drive to this store, I found that they had the size unit I wanted by not the model. After some discussion, an offer was made on the one in stock that I couldn't refuse. I left a very happy customer. And will return to shop when I need more ag equipment.
The Hay Rack is a US Hardware Store based in Landrum, North Carolina. The Hay Rack is located at 325 W Rutherford St, Landrum, SC 29356, USA.
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